Live tracking and daily AI learning
August 13, 2026
Order status now follows live carrier tracking and relevant service alerts, then stops monitoring once a customer confirms the package arrived. The AI also learns daily from staff-handled conversations, with progress on the app home, so replies stay closer to how your team actually resolves issues.
Summary
- Live tracking follows carriers and ends on receipt confirmation
- Daily AI learning from staff chats, shown on app home
- Back-in-stock signups now work for CONTINUE preorder variants