Do I need a separate back-in-stock app?

Simple Chat includes email restock alerts, so you may already have what you need.

Customers can sign up for a specific variant from the product page or in chat. When stock reaches your configured threshold, Simple Chat sends the email automatically. You control the subject, template, and threshold in settings.

There's no extra monthly waitlist fee. Product-page signup doesn't open a billed conversation. Chat conversations that qualify as AI resolutions use your normal plan rate: $0.29 on Standard or $0.89 on Premium.

If you need SMS, WhatsApp, or a separate marketing automation workflow for restock alerts, you'll need a tool that supports those channels.