Grounded in store data
Answers should come from your products, orders, policies, FAQs, and instructions, not from guesses.
About Simple Chat
We build support automation for Shopify merchants.
Simple Chat is made by SA Inc. for stores that want faster answers, fewer repetitive tickets, and support workflows that still know when to bring in a human.
Install on ShopifyWhat we care about
Simple tools that do real support work
Actions over scripts
Customers need order status, shipping updates, address changes, product help, and follow-ups. Simple Chat handles those jobs directly.
Automation with handoff
AI should resolve the repeatable work and escalate clearly when a person, policy call, or manual action is needed.
SA Incorporated
A small team building focused commerce software
We keep Simple Chat practical: install quickly, configure in plain English, measure what AI resolves, and keep improving the parts of support that cost merchants the most time.
Team