What's included
What's included
Support automation, plus subscriptions, restocks, and address checks.
Simple Chat is a Gorgias alternative for Shopify chat and email. It also includes address validation, product subscriptions, and back-in-stock alerts, jobs merchants often buy extra tools for. All of it is on the same AI-resolution bill.
App Store prices checked
Three more workflows, one bill
Each card uses public Shopify App Store list prices. Simple Chat does not add a second meter for these jobs.
- Address validation — specialists charge $0.05–$0.06/order. Simple Chat validates shipping addresses with AI before changing an order.
- Subscriptions — specialists charge from $24.99/mo plus transaction fees, or $99/mo for Recharge Starter. Simple Chat includes selling plans, contracts, and a customer portal.
- Back in stock — specialists commonly charge $10–$19.99/mo. Simple Chat includes waitlists, notify-me buttons, and restock email.
- Helpdesk pricing — $0.29 per AI resolution versus Gorgias and Intercom platform plus AI fees.
- Feature comparison — channels, tools, chargebacks, and Shopify-native setup versus Gorgias and Intercom.
Frequently asked questions
What is included in Simple Chat besides AI support?
Chat and email support with grounded AI, order tools, monitoring follow-ups, Shopify Payments chargeback drafts, AI shipping-address validation, product subscriptions, and back-in-stock alerts. Billing is $0.29 per AI resolution, with no extra monthly fee for those specialist jobs.
How does that compare with buying separate tools for those jobs?
Address validators list $0.05 to $0.06 per order ($50/mo at 1,000 orders on AddressGuard). Dedicated subscription platforms start at $24.99/mo plus transaction fees, or $99/mo for Recharge Starter. Back-in-stock tools commonly list $10 to $19.99/mo. Buying those three separately is about $168.99/mo in this model before subscription transaction fees.