Top-up billing and smarter BIS and monitoring
March 21, 2026
╭················································╮ │█▓▒╱╱░●˚∘▒█▒○▒▒╳╲□▒●▒█▒○○▒█▒●▒□╲╳▒▒○▒█▒∘˚●░╱╱▒▓█│ │░██◢·╲░●˚∘◢█▒●░▓╲╲□▒○▭█▒▒█▭○▒□╲╲▓░●▒█◢∘˚●░╲·◢██░│ │▒░██▓╱╲░░˙˚▒██●░▒╲╲○▒●▒██▒●▒○╲╲▒░●██▒˚˙░░╲╱▓██░▒│ │░◣░▓▓█·╱○░˙◤▒██●▒▒╱╳○░○░░○░○╳╱▒▒●██▒◤˙░○╱·█▓▓░◣░│ │ ◥▓○▓◤▓◥╱○░˚˚░██░▒▓╲╳○▓○○▓○╳╲▓▒░██░˚˚░○╱◥▓◤▓○▓◥ │ │··●▓◇▓◤█○╲○░˙˙▒██▒░█╱╳∘▒▒∘╳╱█░▒██▒˙˙░○╲○█◤▓◇▓●··│ │▒˙·○▒○▓█◆∘╱○▒˙·░█▓▒░▓╱╲∘∘╲╱▓░▒▓█░·˙▒○╱∘◆█▓○▒○·˙▒│ │▒˙·○▒○▓█◆∘╱○▒˙·░█▓▒░▓╱╲∘∘╲╱▓░▒▓█░·˙▒○╱∘◆█▓○▒○·˙▒│ │··●▓◇▓◤█○╲○░˙˙▒██▒░█╱╳∘▒▒∘╳╱█░▒██▒˙˙░○╲○█◤▓◇▓●··│ │ ◥▓○▓◤▓◥╱○░˚˚░██░▒▓╲╳○▓○○▓○╳╲▓▒░██░˚˚░○╱◥▓◤▓○▓◥ │ │░◣░▓▓█·╱○░˙◤▒██●▒▒╱╳○░○░░○░○╳╱▒▒●██▒◤˙░○╱·█▓▓░◣░│ │▒░██▓╱╲░░˙˚▒██●░▒╲╲○▒●▒██▒●▒○╲╲▒░●██▒˚˙░░╲╱▓██░▒│ │░██◢·╲░●˚∘◢█▒●░▓╲╲□▒○▭█▒▒█▭○▒□╲╲▓░●▒█◢∘˚●░╲·◢██░│ │█▓▒╱╱░●˚∘▒█▒○▒▒╳╲□▒●▒█▒○○▒█▒●▒□╲╳▒▒○▒█▒∘˚●░╱╱▒▓█│ ╰················································╯
This release adds top-up billing for your account balance. Back-in-stock emails and chat are more reliable—links, availability, send limits, and filters—while monitoring spaces follow-ups in the morning, cuts duplicate emails, and backs off when staff or customers are already active; pinned conversations replace My Claims and AI hands off more cleanly when staff step in.
Summary
- Top-up billing adds funds to your Simple Chat balance.
- Back-in-stock: fixed links, availability checks, caps, and subscription filters.
- Morning monitoring follow-ups; fewer duplicate emails; pinned chats replace My Claims.