Does Simple Chat comply with privacy regulations?
Simple Chat publishes privacy, terms, cookie, and data protection policies that explain its commitments and how data is handled. Review those documents against your store's requirements.
For customer data handled on your behalf, Simple Chat acts as a processor or service provider. Your store's own privacy disclosures still need to cover the services you use.
Send data access, correction, or deletion requests to support with your shop domain and enough detail to identify the relevant records. Requests are handled through the data protection process described in the policies.
Changelog releases
This topic appears in the following release notes:
- Run the staff admin agent at high effort (D2 of )
- Campaigns Tab and Safer Storefront Chats
- Theme-Styled, Movable Storefront Chat
- Clearer dashboard drafts and safer support conversations
- ChatGPT connector controls and quieter inbox notes
- Optional onboarding steps and chat nudge styling
- Chargeback drafts and safer order tools
- Top-up billing, restock alerts, and morning follow-ups
- Clearer unread counts and more reliable images
- Smarter Recommendations and Safer Ticket Handling