Clearer dashboard drafts and safer support conversations
October 08, 2026
Quoted HTML drafts now display as readable text in the dashboard instead of rendering as markup. App-support messages can translate images and identify the merchant, while order lookups better protect customer privacy.
Summary
- Quoted HTML drafts display as text in the dashboard.
- Image messages can be translated in app-support conversations.
- Order lookup masks details belonging to other customers.