Smarter Recommendations and Safer Ticket Handling
November 19, 2025
╭················································╮ │ *. *. + .*. * *│ │ * . . . /\ * │ │ . * /+ \ * . + │ │ /___\ * *. * * .│ │ .* + * (o o) \ ** │ │ /|^|\+ + \ . * .+ │ │ + * * /_|_|_\ * \ * . │ │* /_/|_|\_\ \++ . + │ │ + +. / | \ . + \ │ │ + + /__|__\ . * │ │ + + + + / \. + * . * │ │ * * * /___\ * + . │ │ ~~~~~~~~ + * . +~~~~~~~~ │ │ * *│ ╰················································╯ ············─ ghrun-19505547233-1 ─·············
Recommendations now use billing details, holidays, and staff availability, so suggested replies better reflect your real operating context. Ticket handling is safer and clearer with open-ticket checks for new conversations, staff image uploads, clearer upload failure notices, and a privacy policy footer.
Summary
- Recommendations now include billing, holidays, and staff availability context.
- New conversations are blocked unless the ticket is open.
- Staff image uploads and clearer failure alerts reduce missed replies.