Can I set up staff email signatures?
Yes. Each staff member can save a signature for email replies sent from the dashboard.
- Open your staff profile.
- Find Email signature (HTML).
- Enter your signature.
- Save.
Leave the field blank if you don't want a signature. Use simple formatting for names, contact details, and links, then send a test reply to check how it looks.
The signature is appended to that person's staff email replies. Simple Chat also creates a plain-text version for email clients that need it. It isn't automatically added to AI-only messages.
Changelog releases
This topic appears in the following release notes: