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Can I set up staff email signatures?

Yes. Each staff member can save a signature for email replies sent from the dashboard.

  1. Open your staff profile.
  2. Find Email signature (HTML).
  3. Enter your signature.
  4. Save.

Leave the field blank if you don't want a signature. Use simple formatting for names, contact details, and links, then send a test reply to check how it looks.

The signature is appended to that person's staff email replies. Simple Chat also creates a plain-text version for email clients that need it. It isn't automatically added to AI-only messages.

Changelog releases

This topic appears in the following release notes: