Reliable carts, better AI context, and threaded email
March 10, 2026
Cart changes made in chat now apply more reliably on the storefront, without duplicate updates or stale totals, and the assistant keeps better context across longer conversations. Mailbox replies thread into existing conversations, staff can forward to multiple recipients, and the order sidebar shows fulfillment status and ShipHero holds.
Summary
- Cart updates apply once and stay accurate
- Assistant keeps context for more consistent replies
- Email replies thread into existing conversations