Merchant chat and lasting customer memory

Summary

• Chat with Simple Chat from the merchant app
• Lasting customer facts stay remembered across chats
• Staff notes stay hidden from shoppers

Related FAQs

• Are chat transcripts sent by email?
• Can I customize how the AI responds?
• Can I get a daily summary of conversations?
• Can I see what the AI is doing in real time?
• Does Simple Chat integrate with Slack?
• How do back-in-stock emails work?
• How does the AI use my current page context?
• How is the conversation inbox organized?
• Is my data secure with Simple Chat?
• What is conversation monitoring?
• What is the merchant dashboard?
• What Shopify data does Simple Chat use?