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How does the AI use my current page context?

The storefront widget shares the page the customer is viewing, so the assistant can use the relevant product or article context.

On a product page, a question like "Does this come in medium?" can be answered using that product's synced variants and availability. On an article or policy page, the assistant can use the available content to understand what the customer is referring to.

This happens automatically. Keep your product information and articles current, and use FAQs for details those pages don't cover.

Changelog releases

This topic appears in the following release notes: