Is my data secure with Simple Chat?

Simple Chat's access to your store follows the permissions you grant through Shopify. Staff access is managed through your Shopify accounts.

Customer data is handled under Simple Chat's privacy policy and data protection commitments. Simple Chat acts as a processor for customer data handled on your store's behalf and doesn't sell that data or use it for unrelated marketing.

You can review app permissions in Shopify Admin. For questions about security or how particular data is handled, contact support with your shop domain.