More Secure Real-Time Connections

April 16, 2025

Real-time chat connections now confirm merchant authentication before they open, preventing unauthorized access to live conversations and data. Merchants keep the same workflow, with stronger protection applied automatically.

Summary

  • Live chat connections now verify merchant identity before connecting.
  • Unauthorized sessions are blocked before any real-time data is shared.
  • No merchant setup changes are required for this security upgrade.

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