How long does setup take?

Minutes, for most merchants. The fast path: install, enable the app embed in your Shopify theme editor, and confirm the widget shows on your storefront. From that moment the assistant answers from your existing product catalog and store data.

You don't need to finish every setting first. Basic product and policy questions work before you've written a single instruction.

The go-live steps

1. Enable the widget in the Shopify theme editor.
2. Save the theme and preview your storefront.
3. Confirm the widget appears where shoppers can reach it.

What can wait

AI behavior, FAQs, and tools are all tunable at any time. A common pattern: go live, read a handful of real conversations, then write merchant instructions and enable tools based on what customers actually asked. Day one stays short, and the tuning you do later is informed rather than guessed.

What stretches the timeline

• Theme editor access. Enabling the embed takes a few minutes if you can edit your live theme.
• Email. Connecting inbound support email is optional and can take longer than widget-only setup.
• Tools. Enable them gradually; nothing forces you to configure every workflow before going live.

Testing on a duplicate theme? Budget a few extra minutes to enable the embed there as well before you publish.