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Subscription links and safer staff follow-ups

October 17, 2026

Subscriptions are now available in Simple Chat, with relevant links opening the matching subscription in Shopify admin. Staff follow-up comments also redact sensitive details in more cases.

Summary

  • Subscriptions are now available in the live app.
  • Relevant subscription links open directly in Shopify admin.
  • Staff follow-ups redact sensitive details in two additional cases.

Related FAQs