Monitoring follow-ups, cart AI, and staff workflows

February 25, 2026

This release adds scheduled monitoring follow-ups visible in the dashboard, enables AI to manage cart items and validate shipping addresses before order changes, and introduces a staff report-issue flow with screenshot and drag-and-drop support. Outbound emails now support PDF attachments and draft saving, and spam conversations are excluded from reports.

Summary

  • Scheduled monitoring follow-ups now visible in dashboard
  • AI can add, update, and remove cart items
  • Report issues with screenshot attachments from staff dashboard

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