Clearer Usage, Smoother Workflows

February 05, 2026

Usage reporting is now easier to understand, with free conversations tracked separately and dollar-based credits removed to reduce confusion. Slack and Shopify flows were also improved so channel setup, address updates, and order tracking are more dependable.

Summary

  • Free conversations now appear separately in usage reporting.
  • Slack channel totals and pre-selection work better across workspaces.
  • Shopify fallback and tracking button updates reduce order update issues.

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