Better AI Reliability and Branding

Summary

• AI can reply to customer emails
• Turning AI off works more reliably
• Clearer thinking messages and branding

Related FAQs

• Can I change the AI assistant's name, title, and avatar?
• Can I customize the thinking messages?
• Can I pin important conversations?
• Can I schedule FAQs?
• Can I search through past conversations?
• Can Simple Chat handle email support?
• What are replacement orders?
• What happens if the AI service is temporarily unavailable?