Can Simple Chat handle email support?
╭····································╮ │█▓╱▓∘˙▒▓◥▒·╲▒∘○█▒˚˚▒█○∘▒╲·▒◥▓▒˙∘▓╱▓█│ │∘░▓□░˙∘○╱▓█░▒● ░░▒▒░░ ●▒░█▓╱○∘˙░□▓░∘│ │╱▓˙◢█◣░█╲╱▓∘◣█○∘▒╲╲▒∘○█◣∘▓╱╲█░◣█◢˙▓╱│ │██∘·▒·∘█▓○█◢·◣░██○○██░◣·◢█○▓█∘·▒·∘██│ │˙░█▓░▒╳◣░○◤▓˚○∘╲░▒▒░╲∘○˚▓◤○░◣╳▒░▓█░˙│ │˙˙█╱◤█░○▒·˚▓▒▓▓╱∘▒▒∘╱▓▓▒▓˚·▒○░█◤╱█˙˙│ │˙˙█╱◤█░○▒·˚▓▒▓▓╱∘▒▒∘╱▓▓▒▓˚·▒○░█◤╱█˙˙│ │˙░█▓░▒╳◣░○◤▓˚○∘╲░▒▒░╲∘○˚▓◤○░◣╳▒░▓█░˙│ │██∘·▒·∘█▓○█◢·◣░██○○██░◣·◢█○▓█∘·▒·∘██│ │╱▓˙◢█◣░█╲╱▓∘◣█○∘▒╲╲▒∘○█◣∘▓╱╲█░◣█◢˙▓╱│ │∘░▓□░˙∘○╱▓█░▒● ░░▒▒░░ ●▒░█▓╱○∘˙░□▓░∘│ │█▓╱▓∘˙▒▓◥▒·╲▒∘○█▒˚˚▒█○∘▒╲·▒◥▓▒˙∘▓╱▓█│ ╰····································╯
Yes. Simple Chat includes a full email support channel. You can set up a custom support email address (via forwarding, subdomain, or custom domain), and incoming emails create conversations in the same dashboard as chat. The AI can respond to emails just like chat messages.
Changelog releases
This topic appears in the following release notes: