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Can I schedule FAQs?

Yes. You can set start and end dates and times for both FAQs and announcements.

  1. Open Settings > FAQs.
  2. Select or create an entry.
  3. Set its start and end dates, with times if needed.
  4. Save.

The entry becomes active during that window. This is useful for holiday shipping cutoffs, promotions, and temporary notices.

Scheduling isn't included in CSV imports or exports. Set or check the dates in Simple Chat after importing.

Changelog releases

This topic appears in the following release notes: