Better Messaging and Order Reliability
November 25, 2025
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This release makes daily support work smoother with clearer staff messaging, better ticket and link behavior, and FAQ improvements that now include start dates and times on mobile. It also improves reliability across order, shipping, and billing edge cases so merchants can resolve issues faster when integrations fail.
Summary
- Expanded Slack messaging and manual ticket email entry improve team handoffs.
- FAQ now shows start dates and times, and displays correctly on mobile.
- Order, shipping, and billing edge cases now fail less often.