Better FAQ Editing and Faster Ticket Views
September 11, 2025
FAQ editing is clearer with optional expiry dates and simpler topic entry, while support inboxes feel snappier because recently closed tickets load first. Email conversations also show images and attachments so merchants and customers see the full message.
Summary
- Optional expiry dates and simpler FAQ topic entry
- Email messages now show images and attachments
- Recently closed tickets load first; load all anytime