Can I search through past conversations?
╭····································╮ │╳░●˚○█░∘∘○∘░█●˙░○╳╳○░˙●█░∘○∘∘░█○˚●░╳│ │·█╳╱▒˚˚○░●●∘˙▓╱╳◢ ◢╳╱▓˙∘●●░○˚˚▒╱╳█·│ │○∘˙·█╲█˚· ˚█╱▓ ˙·○○·˙ ▓╱█˚ ·˚█╲█·˙∘○│ │╲╳░∘∘╳▓ ˙· ▓╳○∘░╳╲╲╳░∘○╳▓ ·˙ ▓╳∘∘░╳╲│ │·▓╲▭∘ ·●██●· ˚○╲█˙˙█╲○˚ ·●██●· ∘▭╲▓·│ │╱█· ˙▒○╲╳╳╲░▓···█╱╱█···▓░╲╳╳╲○▒˙ ·█╱│ │╱█· ˙▒○╲╳╳╲░▓···█╱╱█···▓░╲╳╳╲○▒˙ ·█╱│ │·▓╲▭∘ ·●██●· ˚○╲█˙˙█╲○˚ ·●██●· ∘▭╲▓·│ │╲╳░∘∘╳▓ ˙· ▓╳○∘░╳╲╲╳░∘○╳▓ ·˙ ▓╳∘∘░╳╲│ │○∘˙·█╲█˚· ˚█╱▓ ˙·○○·˙ ▓╱█˚ ·˚█╲█·˙∘○│ │·█╳╱▒˚˚○░●●∘˙▓╱╳◢ ◢╳╱▓˙∘●●░○˚˚▒╱╳█·│ │╳░●˚○█░∘∘○∘░█●˙░○╳╳○░˙●█░∘○∘∘░█○˚●░╳│ ╰····································╯
Yes. The dashboard includes full message search across all conversations, as well as customer search. You can find any past interaction quickly.
Changelog releases
This topic appears in the following release notes: