Smoother chats and clearer settings

July 24, 2025

This release makes chats more dependable and responsive by fixing conversation startup and delayed status indicators during common navigation flows. It also improves day-to-day merchant operations with clearer settings and dashboard screens, more consistent ticket actions, and better FAQ/context management.

Summary

  • Chats now initialize reliably after page restore and new conversations.
  • Staff escalation and ticket closing now behave more consistently.
  • Settings are clearer, with FAQ CSV export and refresh prompts.

Related FAQs