Smarter order tracking and clearer AI conversations

April 30, 2026

Simple Chat now pulls fulfillment and tracking details directly from Shopify, so customers get accurate shipment updates without you maintaining a separate Flow template. The assistant also openly confirms it's an AI when asked, helping you stay transparent and meet emerging disclosure expectations.

Summary

  • Live order tracking pulled straight from Shopify
  • One less Flow template to install or maintain
  • Assistant clearly identifies as AI when asked

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