Shopify Flow ticket creation and easier setup
September 29, 2026
Shopify Flow can now create Simple Chat tickets, and onboarding resumes automatically once Slack is connected. Reports now update on manual refresh, while chat, ticket, and note text keeps its line breaks.
Summary
- Create Simple Chat tickets with a Shopify Flow action.
- Skip onboarding steps individually; Slack linking resumes setup automatically.
- Reports refresh manually, avoiding unexpected changes while viewing.