Clearer AI reporting and broader tracking support
September 03, 2026
Conversation insights now cover email and staff threads, while AI resolution charts break results down by issue type. Premium conversations are now billed through the AI-resolution meter, and Amazon TBA tracking is supported.
Summary
- Single-product recommendations can include a call-to-action button.
- Mobile chat action buttons are smaller and evenly spaced.
- Tables in AI replies now display correctly.