Clearer chat actions and more accurate product answers
August 31, 2026
Chat buttons are easier to read across light and dark themes, with generated call-to-action and reply options available in more layouts and the staff dashboard. Product answers now prioritize verified, published catalog information, while AI-assisted closes count as billing-eligible conversations.
Summary
- CTA text stays readable in light and dark widget themes.
- Product lookup finds published variants by title, tag, or SKU.
- AI-assisted closes now count toward eligible billing.