Reliability and Data Accuracy Updates

August 27, 2025

This release fixes a store data mix-up and improves core communication reliability in Simple Chat. Merchants should see consistent transcript history, steadier live chat connections, and more dependable chat email delivery.

Summary

  • Migrated transcripts to keep conversation history consistent across chats.
  • Corrected incorrect Ippodo data appearing in a specific store.
  • Improved live chat connections and strengthened email authentication settings.

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