Smarter routing and reliability fixes
May 14, 2026
╭················································╮ │ ** . **+ .*. +* │ │ * + /\ + + + │ │+ *.+ . /+ \ . │ │ . + + /___\. * │ │ * . +* + (o o) \ * *. │ │ + * /|^|\ . \ . │ │ /_|_|_\ * \ * ** + │ │*+* /_/|_|\_\ \ .│ │ * * / | \ \ + * *│ │ . /__|__\ * * * . │ │ . + / \ .* * + │ │* . + /___\+ + + . │ │ ~~~~~~~~ + * ~~~~~~~~ * │ │ . + + +* . │ ╰················································╯ ············─ ghrun-25867309211-1 ─·············
This update tightens conversation handling so merchants see fewer mis-routed messages and stale states, and adds a friendlier way to subscribe shoppers to back-in-stock alerts. Together the changes reduce manual cleanup and keep the right people in the loop.
Summary
- Respect closed wholesale policy by skipping staff escalation
- Keep awaiting-staff threads open through customer identity merges
- Subscribe back-in-stock alerts using product handle