ShipHero order handling and chat polish
May 06, 2026
╭················································╮ │ * . * .*. │ │ * . . /\ . . * +* │ │ + ** * /+ \ + . *│ │ /___\*+ * │ │ * + (o o) + . \ ++ + │ │ + . /|^|\ * \ * │ │ /_|_|_\ \ * │ │ * + /_/|_|\_\ \+ * │ │+*+ + . / | \ +* \ . │ │ . * /__|__\ . * │ │ . / \ + . . * . . . │ │ + * /___\ . * . │ │ ~~~~~~~~ ~~~~~~~~+ + │ │+* * + + + * * │ ╰················································╯ ············─ ghrun-25447314716-1 ─·············
Order hold and cancellation now handle ShipHero-fulfilled orders more reliably, with clearer errors when fulfillment data is missing. The chat UI also keeps history current as customer context changes and avoids asking shoppers for contact info on products you don't sell.
Summary
- More reliable ShipHero order hold and cancellation handling.
- Sidebar history refreshes after customer identity changes.
- Stops asking customers for email on unavailable products.