Faster, More Accessible Chat Experience
December 17, 2025
Storefront chat is easier to use with a keyboard or assistive technology, including Escape to close, better focus handling, and a smoother thinking animation. The admin also loads faster and shows a loading state when you switch between Reports and Settings.
Summary
- Keyboard and screen-reader use of chat is improved
- Thinking animation is smoother while the agent replies
- Admin is faster, with loading between main pages