Clearer login help and shipping address corrections
October 27, 2026
Simple-chat.com now includes login guidance, and support staff can correct an order’s shipping address during a Slack ticket. For enabled stores, agents can also reference the storefront while helping customers.
Summary
- New login FAQ explains how to access Simple Chat.
- Staff can update ticket order shipping addresses from Slack.
- Enabled agents can consult your storefront when answering questions.