Setup focuses FAQ suggestions on store policies

August 21, 2026

During setup, Simple Chat now scans shipping, returns, and other policy pages first when drafting FAQ suggestions, so merchandising location pages no longer crowd them out. It also stops importing the same product lists twice, while still keeping standalone store locators when customers need them.

Summary

  • FAQ suggestions now come from policy pages first.
  • Duplicate product lists are no longer imported twice.
  • Store locators stay as their own catalogs.

Related FAQs