Order lookups and back-in-stock improvements

June 29, 2026

Shoppers can still get order help when a number is missing, instead of the lookup stalling. Restock emails skip products tagged hide or block, and a back-in-stock signup now creates a customer profile so those subscribers appear in Simple Chat.

Summary

  • Order lookups still work without an order number.
  • Restock emails skip products tagged hide or block.
  • Back-in-stock signups now create a customer profile.

Related FAQs