Inbox polish and conversation reliability

June 01, 2026

╭················································╮
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│                .         /\      . * *   *   ++│
│  *             +       /* \    +      *        │
│ +  +     *        *  /___\                    .│
│   *            *     (o o)**      \.           │
│             *        /|^|\        \            │
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│    *  +                 *                  .   │
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············─ ghrun-26784102521-1 ─·············

This release makes the inbox easier to scan and more dependable when conversations load quickly, while tightening order workflows for ShipHero and Shopify. Merchants also get fixes for closed support chats, sentiment reporting, AI instruction previews, and replies when a form is shown to the customer.

Summary

Sidebar loading spinner; system and internal notes collapsed by default
Order edits only when Shopify or ShipHero allows; address-hold diagnosis
Fixes for fast-load messages, closed chats, sentiment, forms, staff list