Inbox polish and conversation reliability
June 01, 2026
The inbox is easier to scan and more reliable: a loading spinner appears while conversations load, internal notes stay collapsed, and customer messages show correctly even after a fast load. Closed support conversations open again, and customers still get replies when a form is on screen.
Summary
- Inbox loads clearly with notes collapsed by default
- Closed support conversations open correctly again
- Customers still get replies while a form shows