Safer replacements, instant AI settings

April 30, 2026

Replacement orders now hold for staff review when signature-required shipping can't be applied automatically, reducing the risk of unprotected deliveries. AI setting changes take effect instantly, and reply quality improves across product matching and policy guardrails.

Summary

  • Auto-hold replacements when signature-required can't be applied
  • AI settings update live without page refresh
  • Better product matching and tighter reply guardrails

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