Safer checkout chat and Slack notes in conversations

April 05, 2026

Checkout chat now blocks outdated clients from authenticating, so only current checkout sessions can start a verified conversation. Slack alerts also appear as system notes in the chat, and channel routing uses earlier Slack summaries so customer-only notices and replacement-order check-ins go to the right place.

Summary

  • Outdated checkout clients can no longer authenticate
  • Slack notifications appear as conversation system notes
  • Channel routing uses prior Slack summaries more accurately

Related FAQs