Chargeback tracking and a more reliable cart
April 03, 2026
Simple Chat now surfaces Shopify chargebacks in the sidebar, with the customer identified and the disputed order tagged so you can follow up without hunting in Shopify. Storefront cart sign-in is also more reliable, so shoppers are less likely to lose their cart.
Summary
- Chargebacks show in the sidebar with customer identity
- Disputed orders are tagged for easier follow-up
- Storefront cart sign-in works more reliably for shoppers