Staff outreach and replacement orders
April 01, 2026
╭················································╮ │ * ++ .*.+ + * │ │ + * /\ * │ │* * /* \ *│ │ + /___\* + * │ │ (o o) ** .\ . + * │ │ + . . /|^|\ \ . * │ │ * ** /_|_|_\ . \ . * │ │ /_/|_|\_\+ \ ** + * │ │.* .* / | \ \ * + │ │ /__|__\ . .* │ │ +* / \ . * . + │ │ + /___\ * * . *+│ │ * + ~~~~~~~~ +~~~~~~~~ │ │ . . + .* + * │ ╰················································╯ ············─ ghrun-23862487879-1 ─·············
Staff messages to shoppers can expand into full outreach when your wording clearly targets the customer. We fixed a replacement-order crash when address line two was filled, prefer order metafields for replacement ship timing, and made linked-store chat connections more reliable.
Summary
- Staff shopper messages expand to full outreach when clearly intended.
- Replacement orders no longer crash when address line two is used.
- Replacement ship timing uses order metafields when you set them.