Slack flexibility and accuracy improvements
January 13, 2026
You can now connect multiple Slack workspaces, and email replies stay cleaner by leaving out quoted content. Search, the previous tickets section, and Shopify Flow template wording also get fixes that make day-to-day use more accurate.
Summary
- Connect and use multiple Slack workspaces
- Cleaner email threads without quoted clutter
- Search, tickets, and Flow templates fixed