Faster order context, links, and filtering
December 18, 2025
Simple Chat now keeps basic order details with the customer so conversations can use them without extra lookups. You can also open ShipHero orders from the dashboard and Slack, and context filtering is quicker so replies stay focused.
Summary
- Order details stay ready so conversations respond faster.
- Open ShipHero orders from the dashboard and Slack.
- Context filtering is quicker so replies stay relevant.