Faster order context, links, and filtering
December 18, 2025
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Order context now loads faster by reusing basic order details, so your team spends less time waiting when handling conversations. Merchants can also open ShipHero orders directly from the dashboard and Slack, with improved filtering that keeps responses focused on the most relevant order information.
Summary
- Order context loads faster by reusing saved basic order details.
- ShipHero order links now appear in dashboard and Slack messages.
- Context filtering is tighter, so replies prioritize relevant order information.