Smoother ticket workflows and clearer messaging
September 08, 2025
╭················································╮ │ + * * **. + .*. . │ │ + + + /\ * + + + * . │ │ * + /o \ . *** * │ │ /___\**+ . * │ │ (o o) \+ + │ │ + . * + /|^|\ \ * . │ │ . * * /_|_|_\ \* │ │ /_/|_|\_\ + \ . │ │ . / | \ \. ** + │ │ * + /__|__\ +* + │ │ + + / \ + +* │ │ * /___\ .+ │ │ * + * ~~~~~~~~+ * ~~~~~~~~ +* │ │ * * . │ ╰················································╯ ············─ ghrun-17569512793-1 ─·············
This release makes ticket work more predictable by fixing new conversation creation, grouping tickets by date, and stopping pending AI replies when a ticket is closed. It also improves message clarity with timezone visibility and clearer DKIM setup alerts, helping merchants troubleshoot faster.
Summary
- Fixed “New conversation” so new tickets start reliably.
- Closing tickets now cancels pending AI replies to prevent stray messages.
- Message table shows timezones; DKIM alerts are clearer and less noisy.