Can I use Simple Chat on a development store?
Yes. Development stores can test Simple Chat without usage charges.
Install it, enable the widget on your test theme, and configure your instructions, FAQs, and tools. Try product questions, order workflows, and staff handoffs, then review the conversations in the dashboard. You can also connect email for testing.
Features still depend on your Shopify plan, permissions, and connected services. Check the setup again on your live theme before launch.
Live stores need to accept usage billing: $0.29 per AI resolution on Standard or $0.89 on Premium.
Changelog releases
This topic appears in the following release notes:
- Guided quizzes, approved answers, and subscription controls
- Optional onboarding steps and chat nudge styling
- Chargeback drafts and safer order tools
- Prompt defaults and Auto Close review
- Redesigned sidebar, back-in-stock alerts, and undo send
- Follow-up scheduling, simpler memory, and Slack alert fixes
- Provisioning and Sync Foundation