Clearer AI handoffs and subscription choices
October 13, 2026
Ticket transcripts now show when AI is off and include a button to turn it back on. Tickets remain with staff during replacement approvals, customer replies stick to supported order and photo facts, and subscription checkout retains the selected plan.
Summary
- Approval notes no longer include duplicate copies.
- Replay previews show topic names and plain cost lines.
- Subscription plans link directly to their contracts.