Tappable staff actions and clearer replacement notices
September 21, 2026
Staff admin suggestions are now tappable in the admin overlay, Slack replies, and ticket notes. Replacement approvals send customers clearer contextual notices, and the monitoring sidebar refreshes more reliably.
Summary
- Tap suggested staff actions from the overlay, Slack, or tickets.
- New Premium accounts start with the staff admin assistant off.
- Customers receive contextual notices during replacement approvals.