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Clearer support activity and shipment timing

September 17, 2026

Support cases now show navigable Activity history in a dedicated sidebar, with meaningful task changes and readable intake context shown first. Delayed-shipment handling now follows the package’s deemed-lost date, reducing premature updates.

Summary

  • Browse recent Activity history from the dedicated support sidebar.
  • Activity prioritizes task-linked changes and clearer intake summaries.
  • Delayed-shipment cases wait until the package’s deemed-lost date.

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