More reliable chat nudges and storefront chat
August 25, 2026
Chat nudges now recover from failed storefront scans and remain saved reliably. Storefront chat also loads in logged-out mode when Shopify customer data is unavailable, preventing interruptions.
Summary
- Failed storefront scans can be retried for chat nudges.
- Saved chat nudges remain available with your store.
- Chat loads logged out when customer data is unavailable.