Stronger AI model quality checks
June 10, 2026
Simple Chat now evaluates the AI models behind your store agent using standardized benchmarks for chat accuracy, business-domain reliability, response speed, and cost. That gives us a clearer basis for choosing upgrades that improve answer quality and reply times.
Summary
- Models ranked on chat accuracy and business hallucination rates
- Speed and latency included when weighing future upgrades
- Covers main chat, translations, and high-stakes support flows